Part I -- The Setting -- The evolving supervisory roles -- The volatile healthcare environment -- The nature of supervision: Health care and everywhere -- Management and its basic functions -- Part II -- The supervisor and self -- Delegation and empowerment: Forming some good habits -- Time management: Expanding the day without stretching out the clock -- Self-management and personal supervisory effectiveness -- Part III -- The supervisor and the employee -- Interviewing: Start strong to recruit successfully -- Leadership and the supervisor -- When the employees are professionals -- Motivation: Intangible forces and slippery rules -- Performance appraisal: Cornerstone of employee development -- Criticism and discipline: Guts, tact, and justice -- The problem employee and employee problems -- The supervisor and the human resource department -- Part IV -- The supervisor and the task -- Ethics and ethical standards -- Decisions, decisions -- Management of change: Resistance is where you find it -- Communication: Not by spoken words alone -- How to arrange and conduct effective meetings -- Budgeting and cost control -- Quality and productivity: Sides of the same coin -- Teams, team building, and teamwork -- Methods improvement: Making work-and life- easier -- Reengineering and reduction-in-force -- Continuing education: Your employees and you -- The supervisor and the law --The manager and HIPAA -- Organizational communication: Looking up, down, and laterally -- Unions: Avoiding them when possible and living with them when necessary.
Author: Charles R. McConnell
Publisher: Jones & Bartlett Learning
Publish Date: 2018-02-15
Edition: 9
ISBN: 1284149447
ISBN 13: 9781284149449
Dimension: Length: 7 inches, Width: 1.5 inches, Height: 8.9 inches
Weight: Weight: 1.87613384962 pounds
Binding: Paperback
Pages: 542
Part I -- The Setting -- The evolving supervisory roles -- The volatile healthcare environment -- The nature of supervision: Health care and everywhere -- Management and its basic functions -- Part II -- The supervisor and self -- Delegation and empowerment: Forming some good habits -- Time management: Expanding the day without stretching out the clock -- Self-management and personal supervisory effectiveness -- Part III -- The supervisor and the employee -- Interviewing: Start strong to recruit successfully -- Leadership and the supervisor -- When the employees are professionals -- Motivation: Intangible forces and slippery rules -- Performance appraisal: Cornerstone of employee development -- Criticism and discipline: Guts, tact, and justice -- The problem employee and employee problems -- The supervisor and the human resource department -- Part IV -- The supervisor and the task -- Ethics and ethical standards -- Decisions, decisions -- Management of change: Resistance is where you find it -- Communication: Not by spoken words alone -- How to arrange and conduct effective meetings -- Budgeting and cost control -- Quality and productivity: Sides of the same coin -- Teams, team building, and teamwork -- Methods improvement: Making work-and life- easier -- Reengineering and reduction-in-force -- Continuing education: Your employees and you -- The supervisor and the law --The manager and HIPAA -- Organizational communication: Looking up, down, and laterally -- Unions: Avoiding them when possible and living with them when necessary.
Author: Charles R. McConnell
Publisher: Jones & Bartlett Learning
Publish Date: 2018-02-15
Edition: 9
ISBN: 1284149447
ISBN 13: 9781284149449
Dimension: Length: 7 inches, Width: 1.5 inches, Height: 8.9 inches
Weight: Weight: 1.87613384962 pounds
Binding: Paperback
Pages: 542