This revised and updated book explores the academics behind managing the complex service environment that is the Emergency Department (ED) by combining applied management science and practical experiences to create a model of how to improve operations. This book offers a presentation of Lean tools used in the ED along with basic and advanced flow principles. It then shows how these concepts are applied and why they work, supported by case studies in which Lean principles were used to transform an underperforming ED into a world-class operation. After reviewing best practices, the authors explain how to achieve excellence by discussing the elements of creating a culture of change.
Author: Mba Crane,Jody Crane,Chuck Noon
Publisher: Routledge, Taylor & Francis Group
Publish Date: 2019-05
Edition: 2
ISBN: 1498774504
ISBN 13: 9781498774505
Dimension: Length: 7 inches, Width: 0.93 inches, Height: 10 inches
Weight: Weight: 1.5983513995 pounds
Binding: Paperback
Pages: 392
This revised and updated book explores the academics behind managing the complex service environment that is the Emergency Department (ED) by combining applied management science and practical experiences to create a model of how to improve operations. This book offers a presentation of Lean tools used in the ED along with basic and advanced flow principles. It then shows how these concepts are applied and why they work, supported by case studies in which Lean principles were used to transform an underperforming ED into a world-class operation. After reviewing best practices, the authors explain how to achieve excellence by discussing the elements of creating a culture of change.
Author: Mba Crane,Jody Crane,Chuck Noon
Publisher: Routledge, Taylor & Francis Group
Publish Date: 2019-05
Edition: 2
ISBN: 1498774504
ISBN 13: 9781498774505
Dimension: Length: 7 inches, Width: 0.93 inches, Height: 10 inches
Weight: Weight: 1.5983513995 pounds
Binding: Paperback
Pages: 392