In this fully updated Fifth Edition, three of today's most respected crisis/risk communication scholars provide the latest theory, practice, and innovative approaches for handling crisis. This acclaimed book presents the discourse of renewal as a theory to manage crises effectively. The book provides in-depth case studies that highlight successes and failures in dealing with core issues of crisis leadership, managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis. Unlike other crisis communication texts, this book answers the question, "What now?" and explains how organizations can and should emerge from crisis. Authors Robert R. Ulmer, Timothy L. Sellnow, and Matthew W. Seeger provide guidelines for taking the many challenges that crises present and turning those challenges into opportunities for overcoming a crisis.
Author: Robert R. Ulmer,Timothy L. Sellnow,Matthew W. Seeger
Publisher: SAGE Publications, Incorporated
Publish Date: 2023
Edition: Fifth
ISBN: 1071852396
ISBN 13: 9781071852392
Dimension: Length: 6 inches, Width: 0.6 inches, Height: 9 inches
Weight: Weight: 0.8598028218 pounds
Binding: Paperback
Pages: 248
In this fully updated Fifth Edition, three of today's most respected crisis/risk communication scholars provide the latest theory, practice, and innovative approaches for handling crisis. This acclaimed book presents the discourse of renewal as a theory to manage crises effectively. The book provides in-depth case studies that highlight successes and failures in dealing with core issues of crisis leadership, managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis. Unlike other crisis communication texts, this book answers the question, "What now?" and explains how organizations can and should emerge from crisis. Authors Robert R. Ulmer, Timothy L. Sellnow, and Matthew W. Seeger provide guidelines for taking the many challenges that crises present and turning those challenges into opportunities for overcoming a crisis.
Author: Robert R. Ulmer,Timothy L. Sellnow,Matthew W. Seeger
Publisher: SAGE Publications, Incorporated
Publish Date: 2023
Edition: Fifth
ISBN: 1071852396
ISBN 13: 9781071852392
Dimension: Length: 6 inches, Width: 0.6 inches, Height: 9 inches
Weight: Weight: 0.8598028218 pounds
Binding: Paperback
Pages: 248