{"product_id":"value-stream-management-for-the-lean-office-eight-steps-to-planning-mapping-sustaining-lean-improvements-in-administrative-areas","title":"Value Stream Management for the Lean Office Eight Steps to Planning, Mapping, \u0026 Sustaining Lean Improvements in Administrative Areas by Don Tapping","description":"\u003cb\u003eBring Lean Improvements to the Administrative Areas of Your Organization!\u003c\/b\u003e \u003cp\u003eExtending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book is a CD containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets.\u003cbr\u003e \u003cbr\u003e \u003c\/p\u003e\u003cp\u003e\u003cb\u003eBONUS CD!\u003c\/b\u003e Along with this book you receive a CD containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!\u003c\/p\u003e","brand":"CRC Press","offers":[{"title":"Default Title","offer_id":48144304767166,"sku":null,"price":75.98,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0536\/0592\/5054\/files\/16116863482744.jpg?v=1783681142","url":"https:\/\/bookshopnow.com\/products\/value-stream-management-for-the-lean-office-eight-steps-to-planning-mapping-sustaining-lean-improvements-in-administrative-areas","provider":"Book Shop Now","version":"1.0","type":"link"}