{"product_id":"textbook-of-social-administration-the-consumer-centered-approach","title":"Textbook of Social Administration The Consumer-centered Approach","description":"Textbook of Social Administration equips social programs managers with the skills they need to produce mutually desired outcomes for their consumers\/clients and for their staff. This comprehensive resource is a how-to guide to developing the management abilities needed to maintain an effective client-centered approach by using a social programs framework that uses information, personnel, and additional resources to support and direct the interaction between social workers and their clients.\u003cbr\u003e \u003cbr\u003e How does a social administrator structure an organization so that consumers achieve desired benefits and the work still gets done in an efficient manner? This hands-on, practical guide shows how, demonstrating both the basic principles of consumer\/client-centered management through a micro-skills approach and effective personnel management that produces satisfied workers--and consumers. Textbook of Social Administration demystifies human services management with a simple but powerful approach that is both passionate and informed.\u003cbr\u003e \u003cbr\u003e Textbook of Social Administration includes: \u003cul\u003e \u003cli\u003eframeworks for organizing social administration skills\u003c\/li\u003e \u003cli\u003estrategies for initiating change through persuasion\u003c\/li\u003e \u003cli\u003eprinciples of consumer-centered management\u003c\/li\u003e \u003cli\u003ethe elements of the social program analytic framework\u003c\/li\u003e \u003cli\u003eframework requirements for goals, objectives, and expectations\u003c\/li\u003e \u003cli\u003ehelping behaviors\u003c\/li\u003e \u003cli\u003eexamples of program elements that enhance consumer benefits\u003c\/li\u003e \u003cli\u003eapplying the wrap-around approach to school-based mental health services\u003c\/li\u003e \u003cli\u003emanaging information\u003c\/li\u003e \u003cli\u003eselecting and measuring performance indicators\u003c\/li\u003e \u003cli\u003epersonnel management\u003c\/li\u003e \u003cli\u003efiscal management\u003c\/li\u003e \u003cli\u003ethe inverted hierarchy\u003c\/li\u003e \u003cli\u003eand much more\u003cbr\u003e \u003cbr\u003e\n\u003c\/li\u003e \u003c\/ul\u003e Textbook of Social Administration is essential as a classroom resource for social work students interested in administration and as a professional resource for administrators in social service agencies.","brand":"Haworth Press","offers":[{"title":"Default Title","offer_id":48117226045630,"sku":null,"price":73.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0536\/0592\/5054\/files\/25388133482468.jpg?v=1783641016","url":"https:\/\/bookshopnow.com\/products\/textbook-of-social-administration-the-consumer-centered-approach","provider":"Book Shop Now","version":"1.0","type":"link"}