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I have benefitted greatly from his writing and wholeheartedly recommend this book to be top-of-the desk of any serious Lean practitioner or performance transformation leader.\"\u003cbr\u003e— Raymond C. Floyd, two-time Shingo Prize Winner, President and CEO, Plasco Energy Group\u003cbr\u003e\u003cbr\u003e\"David Mann builds substantially on his seminal work on the Lean management system. The book is full of new insight and polishes the most important ideas about Lean management. The new chapter on engaging executive leadership alone is worth the price of the book.\"\u003cbr\u003e— Peter Ward, Richard M. Ross Professor and Chair, Department of Management Science, Fisher College of Business, The Ohio State University\u003cbr\u003e\u003cbr\u003e\"This book has long been my ‘go-to’ guide on Lean management practices that help create a culture of continuous improvement and excellence. 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Berwick, founder of the Institute for Healthcare Improvement and former administrator of the Centers for Medicare \u0026amp; Medicaid Services, endorsed the principles of Kaizen in the New England Journal of Medicine, describing it as \"the continuous search for opportunities for all processes to get better.\" This book\u003cb\u003e \u003c\/b\u003eshows how to make this goal a reality.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eHealthcare Kaizen\u003c\/b\u003e shares some of the methods used by numerous hospitals around the world, including Franciscan St. Francis Health, where co-author Joe Swartz has led these efforts. 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The experiences shared in this book prove that people actually love change when they are fully engaged in the process, get to make improvements that improve patient care and make their day less frustrating, and when they don’t fear being laid off as a result of their improvements.\u003c\/p\u003e\n\u003cp\u003eMark Graban explains why his new book Healthcare Kaizen is a great resource for healthcare organizations looking to make improvements on the frontlines.(www.youtube.com\/watch?v=l4JdaH03Dbo\u0026amp;feature=youtu.be) Check out a recent entry about this book on the Virginia Mason Medical Center Blog, Could this new book help drive your Lean journey? (http:\/\/virginiamasonblog.org\/2012\/09\/05\/could-this-new-book-help-drive-your-lean-journey\/) Check out what the experts at the Franciscan St. Francis Health System have to say about Healthcare Kaizen. 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